Information we collect
To provide the Site services, we must process information about you. The types of information we collect depend on how you use our Site. It includes for instance the information and content you voluntarily provide to us, which may includes your name and e-mail address, in order to subscribe to our newsletter or comment on our blog, and other information you submit during your site or online store creation. It also includes information we collect about your use of the services (for instance when you last logged in to use the services).
We do share your information with trusted third parties who provide support in running this website including any blog or newsletter. All parties will keep your information confidential and will never be shared with unrelated third parties.
Why we process your data
We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your subscription payments to use the Portmoni platform), or where we or someone we work with needs to use your personal information for a reason related to their business (for example, to provide you with a service). European law calls these reasons “legitimate interests.” These “legitimate interests” include:
- preventing risk and fraud
- answering questions or providing other types of support
- providing and improving our products and services
- providing reporting and analytics
- testing out features or additional services
- assisting with marketing, advertising, or other communications
We only process personal information for these “legitimate interests” after considering the potential risks to your privacy, for example, by providing clear transparency into our privacy practices, offering you control over your personal information where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information.
Your rights over your data and how to request data deletion
We believe you should be able to access and control your personal information no matter where you live. Depending on how you use Portmoni, you may have the right to request access to, correct, amend, delete, port to another service provider, restrict, or object to certain uses of your personal information. We will not charge you more or provide you with a different level of service if you exercise any of these rights.
If you are a merchant, partner, user, Portmoni employee, or other individual that Portmoni has a direct relationship with, you can submit your data subject request through our email [email protected]
If you are not happy with our response to a request, you can also contact us to resolve the issue through the contact form on our help page, or directly by email at co[email protected] . You also have the right to contact your local data protection or privacy authority at any time.
We may send cookies or tracking signals to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all. The Site does not respond to Do Not Track signals sent by your browser.
Security and how we protect your information
We do our best to protect your information for any unauthorized access, misuse, or disclosure. However, you acknowledge that the personal information you voluntarily share could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner. You agree to notify us for any breach of security or unauthorized use of your information.
Children – Online Privacy Protection Act Compliance
Changes to this policy
Updated: September 2021
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